How may we assist you?

Our front desk team is ready to assist you with all of your appointment needs! Contact us today to schedule your next visit!

Call & Text: (217) 726-7050
Email: frontdesk@willowandbirchsalon.com
521 E. Washington St. Springfield, IL 62701 
Store Hours
Tuesday-Thursday: 10-8
Friday: 9-5
Saturday-Monday: Closed
Online Shopping available 24/7
Orders placed online will be fulfilled & shipped Tuesday-Friday.

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Wait, what about parking?

Street parking is available on 6th and 5th street for 1 & 2 hour parking, Washington Street for 2 hour parking, and on Jefferson for 5 hour parking!
Street parking is FREE all of the time so there is no need to plug the meters, however, please be mindful of the time limit as tickets are still given if parked in a spot longer than the allotted time.

-7th and Washington (24hrs, cards accepted) $1.00 hourly

-Old State Capitol Underground (appointments before 4pm, cash only) $1.50 hourly

-NW Corner of Sixth and Madison, Presidential Museum $1.50 hourly 
If there are any questions or concerns, please give our front desk team a call! 217-726-7050

Return Policy

Return Policy on Boutique & Professional Products: Returns or exchanges are offered within 14 days of purchase. Boutique purchases must have original tags and show no signs of wear.  Clearance, Sale & Vendor items are final sale, excluding monthly promotions. 

Salon Services: We value each & every client who walks through the door, therefore we guarantee all of our services.  Please reach out within 7 days of your service & let us know if you are unsatisfied. A member of management will be in contact to resolve the issue.