Tips for the best parking options in Downtown Springfield, IL!
We have a complementary parking suite that is available on a first come, first serve basis. The address of the lot is 618 East Washington Street, between 6th & 7th streets on the south side of the road. Please use spots 1-5 only.
Street parking is free all of the time so there is no need to plug the meter, however, please be mindful of the time limit as tickets are still given if parked in a spot longer than the allotted time.
- 5th and 6th Street have 1 & 2 hour parking
- Washington Street has 2 hour parking and even 5 hour parking north of 7th Street
- Jefferson Street has 5 hour parking
There are also 3 nearby parking garages that provide ample spots for public use.
- Parking Garage on the corner of Washington Street & 7th Street, 24 hours, cards accepted. $1.00 per hour
- Parking Garage under the Old State Capitol, appointments before 4pm only, cash only. $1.50 per hour
- Parking Garage at the Northwest Corner of 6th Street and Madison at the Presidential Museum. $1.50 per hour
If there are any questions or concerns, please give our front desk team a call as we are here to help make your venture to us as seamless as possible! (217) 726-7050
How may we assist you?
Our front desk team is ready to assist you & answer any questions may have! Contact us today to schedule your next visit or book online 24/7!
521 E. Washington St. Springfield, IL 62701
Friday: 9-4
Saturday-Monday: Closed
Ordering, Shipping & Return Information
Ordering Info:
Discount Codes:
Discount codes must be applied at the point of purchase and can only be used while valid, no extensions. They cannot be added or applied after an order has been placed.
Changing or Canceling an Order:
Once an order is placed, it cannot be altered or canceled. Please follow the return policy for items that needs returned, which includes an entire order.
Shipping Info:
Items will ship via USPS within 2-4 business days. Shipping fees are based on weight of the products and vary per product. You can select the option you prefer upon checkout. Original shipping fees are nonrefundable. Willow & Birch is not responsible for items lost, stolen or damaged while in transit. Please contact your local shipper if any issue arises. In addition, these items are available for local in store pick at our Springfield location. Pick up is available during regular business hours and you will be notified once the order is ready for pick up.
Defective Item:
If you have received a defective item, please contact us at info@willowandbirchsalon.com within 2 business days of delivery of your shipment. Please include written details about the defect and attach pictures. We will then advise you on next steps on a case by case basis.
Return Policies
In Store Boutique & Professional Products:
All returns are eligible for in-store credit or exchange within 14 days of purchase. No returns will be accepted past the 14-day period. All sale items as well as Velvet & Rosemary items are final sale.
Salon Services:
We value each & every client who walks through the door, therefore we guarantee all of our services. Please contact us by calling our front desk team at (217) 726-7050 within 7 days of receiving your service if you are unsatisfied. A member of our management team will be in contact to resolve the issue.